Customer Service
Customer Care

Here at New World we are committed to providing a comprehensive after sales service to all our customers.

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Fully-qualified New World engineers on hand around the country
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Individual components in stock at our Spare Parts Centre
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Domestic & General - Total Excellence and Quality awards
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Days in the year you’ll find our Customer Care team at the end of the phone
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Percentage of parts despatched to customers within 24 hours
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Friendly staff on hand at our UK-based Customer Care Centre

Opening hours >

Mon
8:00am - 6:00pm
Tues
8:00am - 6:00pm
Wed
8:00am - 6:00pm
Thur
8:00am - 6:00pm
Fri
8:00am - 6:00pm
Sat
8:30am - 2:00pm
Sun
10:00am - 2:00pm
View FAQsRepairs & InstallationsWarranty Information

Opening hours >

Mon
9:00am - 5:00pm
Tues
9:00am - 5:00pm
Wed
9:00am - 5:00pm
Thur
9:00am - 5:00pm
Fri
9:00am - 4:30pm
Sat
Closed
Sun
Closed
View FAQsDownload Product Manuals

Opening hours >

Mon
8:30am - 5:30pm
Tues
8:30am - 5:30pm
Wed
8:30am - 5:30pm
Thur
8:30am - 5:30pm
Fri
8:30am - 5:00pm
Sat
9:00am - 1:00pm
Sun
Closed
Visit Spares Store